(416) 658-7518 ----- 1259 Caledonia Rd. Toronto

FAQ


CLEANING TIPS

Vacuum without beater and rotate the rug annually.

For Dry Spot; remove residue immediately by scraping carefully along the direction of the pile.

For Wet spots; immediately, absorb all excess liquid and paper towels.

With a clean damp sponge add 1/2 teaspoon of mild detergent and gently massage stained area, it should remove spillage.

*If the recommended procedure is not effective call Tapis for our professional cleaning services.

 

SHEDDING

Minor shedding is natural and expected of natural fiber rugs, however excessive shedding in high-quality rugs will decrease within 4-6 months.

A high-quality rug pad under your carpet can reduce surface friction that can cause excessive shedding.

Vacuum a new rug once a week for the first few weeks using a low-pressure vacuum without beater bars.

Vacuum a the direction of the pile, not against it. 

If these are loose ends; simply clip with scissors to remove instead of pulling.

FLATTENING & REMOVING CREASES

 

Packing and shipping of your rug may cause temporary creases or kinks in your new area rug or runner.

Ways to flatten and remove creases:

  • Backing-rolling or reverse rolling is the fastest and easiest way to remove creases in your area rug
  • Use a rug pad under your rug to protect heavy furniture to avoid flattening the pile
  • Allow ample time for your rug to settle; these creases and waves will flatten-out on their own